Privacy Statement

Privacy Policy By Max

About our privacy policy
By Max cares a lot about your privacy. We therefore only process data we need for (the
improvement of) our services and treat the information we have collected about you and your use of our
services with care. We never make your data available to
third parties for commercial purposes.

This privacy policy applies to the use of the By Max website and the services accessed thereon.
The effective date for the validity of these terms is 27/02/2020, with the publication of a new version
the validity of all previous versions expires. This privacy policy describes what data about you is collected by us
, what this data is used for and with whom and under what conditions this data
may possibly be shared with third parties. We also explain to you how we store your data and
how we protect your data from misuse and what rights you have in relation to the personal data you provide to us
.

If you have any questions about our privacy policy you can contact our contact person for privacy matters, you
find the contact details at the end of our privacy policy.
About data processing
Below you can read how we process your data, where we store it (or have it stored), which
security techniques we use and to whom the data can be viewed.

 

Webshop software
Our webshop is developed with software from Magento. Personal data that you make available to us for
of our services are shared with this party. Magento has access
to your data to provide us with (technical) support, they will never use your data for any
other purpose. Magento is required by the agreement we have with them to take appropriate
security measures. These security measures include the use of SSL encryption and
a strong password policy. Magento uses cookies to collect technical information with
relation to your use of the software, no personal data is collected and/or stored.
Magento reserves the right to share collected data within its own group in order to further improve the
service.

Email and mailing lists
Our website uses Magento, a third-party provider that handles email traffic originating from
our website and the sending of any newsletters. All confirmation emails you receive from
our website and web forms are sent through Magento's servers. Magento will never use your name and
email address for its own purposes. At the bottom of every email sent automatically through our website
you will see the 'unsubscribe' link. If you click on this you will no longer receive email from our website. This
can seriously reduce the functionality of our website! Your personal data is stored securely by Juist
. Magento uses cookies and other Internet technologies that provide insight
whether emails are opened and read. Magento reserves the right to disclose your data to third parties.

use to further improve the service and, in connection therewith, share information with third parties
.

Email advertising with newsletter registration
If you register for our newsletter, we will use the data required for this or separately provided by you to send you our email newsletter on a regular basis based on your consent, in accordance with Art. 6 para. 1 S. 1 lit. a AVG. You can unsubscribe from the newsletter at any time by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address unless you have expressly consented to further use of your data or we reserve the right to further use data, which is permitted by law and about which we inform you in this statement."

 

Gmail
We use the services of Gmail for our regular business e-mail traffic. This party has taken appropriate
technical and organizational measures to prevent abuse, loss and corruption of your and our data
as much as possible. Gmail does not have access to our inbox and we treat all our email traffic
confidentially.

Payment processors
For handling (part of) the payments in our web store we use the
platform of Wix. Wix processes your name, address and place of residence and your payment details
such as your bank account or credit card number. Wix has taken appropriate technical and organizational
measures to protect your personal data. Wix reserves the right to use your
data to further improve the service and as part of this to share (anonymized)
data with third parties. In the case of an application for a deferred payment
(credit facility), Wix shares personal data and information relating to your financial position with credit rating agencies.
All of the above safeguards relating to the protection of your personal data also
apply to those parts of Wix's services for which it engages third parties.
Wix does not retain your data for longer than is permitted under the statutory time limits.

Reviews
We collect reviews through By Max's platform. If you leave a review through
By Max you are required to provide your name, city and email address. By Max shares this
data with us so that we can link the review to your order. By Max also publishes your name and
residence on its own website. In some cases, By Max may contact you to provide an
explanation of your review. In the event that we invite you to leave a review, we share your name
and email address with By Max. They use this information for the sole purpose of inviting you to leave a review
. By Max has taken appropriate technical and organizational measures to protect your
personal data. By Max reserves the right to engage third parties for the purpose of providing the
service, for which we have given By Max permission.
All
above-mentioned guarantees regarding the protection of your personal data are also applicable to the parts of the service for which By Max engages third parties.
Shipping and logistics

PostNL
When you place an order with us, it is our job to get your package delivered to you. We use the
services of PostNL to make the deliveries. This requires us to share your name, address and
place of residence information with PostNL. PostNL uses this data solely for the purpose of performing the
agreement. Where PostNL engages subcontractors, PostNL shall also make your data available to these parties
.

DPD
When you place an order with us, our job is to get your package delivered to you. We use DPD's
services to make deliveries. This requires us to share your name, address and
place of residence data with DPD. DPD only uses these data for the purpose of executing the
agreement. In the event that DPD engages subcontractors, DPD will also make your data available to these parties at
.

Invoicing and bookkeeping
To keep our records and bookkeeping, we use the services of
By Max. We share your name, address and residence information and details related to your order. This
data is used to administer sales invoices. Your personal data is transmitted and stored protected
. By Max is bound to secrecy and will treat your data confidentially
. By Max will not use your personal data for other purposes than described above.

External sales channels
 

Bol.com
We sell (some of) our items through Bol.com's platform. If you place an order through this platform
then Bol.com shares your order and personal data with us. We use this information to process your order
. We treat your data confidentially and have taken appropriate technical and organizational
measures to protect your data from loss and unauthorized use.

Marktplaats.nl
We sell (some of) our items through the platform of Marktplaats.nl. If you place an order
via this platform, Marktplaats.nl shares your order and personal data with us. We use this data to handle your
order. We treat your data confidentially and have taken appropriate technical and
organizational measures to protect your data against loss and unauthorized use.

Amazon
We sell (some of) our items through By Max's platform. If you place an order through this platform
, By Max shares your order and personal data with us. We use this
data to handle your order. We treat your data confidentially and have taken appropriate
technical and organizational measures to protect your data against loss and unauthorized
use.

Purpose of data processing
General purpose of processing
We use your data exclusively for the purpose of our services. That is, the purpose of
processing is always directly related to the order you provide. We do not use your data for
(targeted) marketing. If you share data with us and we use this data to contact you - other than at your request -
at a later time, we will ask you explicit permission to do so. Your data
will not be shared with third parties other than to meet accounting and other administrative obligations.
These third parties are all bound to confidentiality by virtue of the agreement between them and us or an oath
or legal obligation.

Automatically collected data
Data automatically collected by our website is processed for the purpose of further improving our service
. This data (e.g. your IP address, web browser and operating system) is not
personal data.

Cooperation with fiscal and criminal investigations
Where appropriate, By Max may be required by law to share
your data in connection with governmental fiscal or criminal investigations. In such a case we
are forced to share your data, but we will oppose this within the possibilities offered by law
.

Retention periods
We will retain your information for as long as you are our client. This means that we will retain your client profile until you
indicate that you no longer wish to use our services. If you indicate this to us, we will also
interpret this as a forgetting request. Pursuant to applicable administrative obligations, we must retain invoices containing
your (personal) data, so we will retain this data for as long as the applicable term runs
. However, employees no longer have access to your client profile and documents that we have produced at
following your instructions.

Your rights
Pursuant to applicable Dutch and European legislation, as a data subject you have certain rights with
respect to personal data processed by us or on our behalf. We explain below which
rights these are and how you can invoke these rights. In principle, to prevent misuse, we will send
copies and copies of your data only to your e-mail address already known to us. In the event that you wish to receive the
data at a different e-mail address or, for example, by post, we will ask you to identify yourself at
. We keep records of completed requests, in the event of a forgetting request

we administer anonymized data. You will receive all copies and transcripts of data in the
machine-readable data format we use within our systems. You have the right at any time to file a
complaint with the Personal Data Authority if you suspect that we are using your personal data in an
incorrect manner.

Right of inspection
You always have the right to inspect the data that we process (or have processed) and that relate to your person or
can be traced back to you. You can submit a request to this effect to our contact person for
privacy matters. You will then receive a response to your request within 30 days. If your request is granted,
we will send you a copy of all data together with a list of the processors holding this
data, indicating the category under which we have stored this data, at the e-mail address known to us.

Rectification right
You always have the right to have the data we process (or have processed) that relates to your person or
can be traced back to that person, rectified. You can make a request to this effect to our contact person
for privacy matters. You will then receive a response to your request within 30 days. If your request is granted
we will send you a confirmation at the e-mail address known to us that the data has been adjusted.

Right to restrict processing
You always have the right to restrict the data we process (or have processed) that relates to your person or is traceable to it
. You can make a request to this effect to our contact person for
privacy matters. You will then receive a response to your request within 30 days. If your request is granted,
we will send you a confirmation at the e-mail address known to us that the data will no longer
be processed until you lift the restriction.

Right to portability
You always have the right to have the data we process (or have processed) that relates to your person or
can be traced back to that person by another party. You can make a request to this effect to
our contact person for privacy matters. You will receive a response to your request within 30 days. If your request
is granted, we will send you copies or copies of all data about you that
we have processed or have processed on our behalf by other processors or third parties at the email address known to us. In such a case, in all
likelihood, we will no longer be able to continue to provide the service, because the secure
linking of data files can then no longer be guaranteed.

Right to object and other rights
You have the right, where appropriate, to object to the processing of your personal data by
or on behalf of By Max. If you object, we will immediately cease data processing pending
the handling of your objection. If your objection is well-founded, we will make copies and/or copies of data
that we process (or have processed) available to you and thereafter cease processing permanently. You also have
the right not to be subjected to automated individual decision-making or profiling. We
do not process your data in such a way that this right applies. If you believe that it does,
please contact our contact person for privacy matters.

Cookies
Through our website, cookies are placed by the U.S. company Google, as part of the "Analytics" service.
We use this service to track and receive reports about how visitors use the website.
This processor may be required by applicable laws and regulations to provide access to this data.
We collect information about your surfing behavior and share this data with Google. Google can interpret this information in
connection with other data sets and thus track your movements on the Internet. Google

uses this information to offer targeted advertising (Adwords) and other Google-
services and products, among other things.

​

Third-party cookies
In the event that third-party software solutions use cookies, this has been stated in this
privacy statement.

​

Privacy Policy Changes
We reserve the right to change our privacy policy at any time. However, you will always find the most
recent version on this page. If the new privacy policy affects how we process data already collected
relating to you, we will notify you by email.

Contact details
By Max
Rooseindsestraat 54, Helmond, 5705BV, The Netherlands TE
Contact person for privacy matters
Max Duymelinck
info@bymaxshop.com info@bymaxshop.com
06 - 48 200 177